itsme Technical Support is there for all your questions about industrial automation. Product specialists look into the problem along with the customer and share their thoughts with them; be it at the head office in the Netherlands or at the offices abroad. Feel free to call it a challenge in this rapidly changing world to have all the knowledge at the ready, but that’s what it is all about for his team, says itsme’s William van Heel.

itsme Industrial Automation has been around for 30 years. Where it once started with just support, the team of application engineers and product specialists now offers much more than that. Webinars, e-learning and training courses: itsme Industrial Automation specifically supports every customer with targeted information. And that from an international perspective, crossing over national borders.

The row of course binders at his home looks impressive. Even more so when you take into consideration that they don’t even include all of the training courses he has undertaken at itsme Industrial Automation. As many as seventeen, in just over three years. Quite a few, Mehmet thinks, but pretty logical in his opinion. “I get a lot out of the itsme training courses.”