Good feedback enhances every result. The same applies to the itsme Group’s new web platform for which customers shared their experiences during the testing phase. One of them is Jurgen Janssens of ECJ Automation from Gierle, Belgium. At the request of itsme Breemes he went through, and tested the platform before it went live. “Functionality comes first. And that has been well thought out with this platform.”

itsme Technical Support is there for all your questions about industrial automation. Product specialists look into the problem along with the customer and share their thoughts with them; be it at the head office in the Netherlands or at the offices abroad. Feel free to call it a challenge in this rapidly changing world to have all the knowledge at the ready, but that’s what it is all about for his team, says itsme’s William van Heel.

itsme Industrial Automation has been around for 30 years. Where it once started with just support, the team of application engineers and product specialists now offers much more than that. Webinars, e-learning and training courses: itsme Industrial Automation specifically supports every customer with targeted information. And that from an international perspective, crossing over national borders.

Which lighting is ergonomically the best? Which is the most economical and most sustainable? These are very relevant questions for the Smet Group now that the company is building a completely new workshop on its own site in Dessel, Belgium, for the Electromechanics division of Smet GWT Europe. This notwithstanding, there is no lack of insight into light, partly thanks to the visit the company paid with Breemes to Philips’ Lighting Application Center.

The row of course binders at his home looks impressive. Even more so when you take into consideration that they don’t even include all of the training courses he has undertaken at itsme Industrial Automation. As many as seventeen, in just over three years. Quite a few, Mehmet thinks, but pretty logical in his opinion. “I get a lot out of the itsme training courses.”